Shipping Info

city gear customer service


Will I get my order before Christmas?

City Gear is working hard to ensure Holiday shipments arrive in a timely fashion. If you place your order on or prior to the below deadlines, your package will arrive before 12/25:

Standard Shipping - December 18th by 12PM CST / guaranteed delivery by December 22nd

2nd Day - December 19th by 10AM CST / guaranteed delivery by December 22nd

Next-Day Air - December 20th by 10AM CST / guaranteed delivery by December 22nd

Please note that the above Holiday delivery schedule only applies to shipments that are verified as not fraudulent and are shipped within the contiguous United States. 

We are not responsible for delays caused by a carrier. 

For shipping questions, you may contact us by phone at 901-762-7850 or by email at

Customer service is available between 7:00 AM-5:00PM CST

How long will it take my order to ship?

Please allow 2-4 business days for processing before your order ships. Once your order is shipped, it will take as long as stated in your selected delivery method.